Saturday, December 7, 2019

Business Process Management Architectures

Question: Discuss about the Business Process Management Architectures. Answer: Introduction Management is a vast concept, which involves many diverse areas. Typical examples of this are the sales, operations, marketing and finance. These four components make up the business of companies and organizations (Weske, 2012, p.343). In view of the earlier sentence, it can be said that business and management are interrelated with each other. Management of the business activities expands the scope and arena of the companies and organizations within the market. The discussion on Rio Tinto provides an insight into management of the businesses for its prosperity. Within the four components, marketing is crucial for companies and organizations, including Rio Tinto. Promotion of the produced energy to the prospective buyers at a reasonable rate expands the business of the organization (Fadun, 2013, p.225) Herein, lays the applicability of the aspect of managing the sales operations, which assists the personnel of companies and organizations to carry out the business activities efficiently. However, identification of the target market enhances the focus of the personnel of Rio Tinto in terms of achieving customer satisfaction. Marketing mix is a typical example in this direction. For the achievement of efficiency in business activities, raw materials are a crucial factor. Along with this, management of the human resources is crucial for the creation of quality products. Herein, lays another shade of management, which bestows quality products on the customers (Easterby, Thorpe Jackson, 2015, p.90). Within this, adherence to the integrated structure helps the personnel to create and develop effective plans. Involvement of the employees, stakeholders and shareholders within this process helps the personnel to ensure the effectiveness and feasibility of the proposed plans in terms of the identified and the specified requirements. Maintenance of consistency in the execution of evaluation brings to the forefront the potential drawbacks in the products and services. Exposure of spontaneity in rectification of the drawbacks reflects the corporate attitude of the personnel. Herein, lays the true essence of the aspect of management (Jeston Nelis, 2014, p.89). All the se aspects seem true for Rio Tinto. Along with the inauguration of a company or organization, the responsibilities of the managers attain an escalation. The business enterprise of companies and organizations expand through the application of effective management techniques. Exposure of conscious attitude in the management techniques helps the personnel to track the progress in terms of the competition from the contemporary brands (Gilmour et al., 2013, p.78). The same is applicable for Rio Tinto, which caters to the energy requirements of the whole world. Along with success, managing the failures attains a different connotation towards the aspect of management. Typical examples of this are the intense competition from the contemporary brands. More specific issues are the threat of substitutes and new entrants, which limits the scope of organization to expand its business. Along with this, inadequate stock and financial instability aggravates the complexities of the organization. However, exposure of conscious approach towards these issues is an indication of true leadership, which places Rio Tinto ahead of the contemporary brands in the rat race (Weiss, 2014, p.67). The major drive behind this success is the adoption of business models, which helps the personnel to evaluate their performance. Along with this, adherence and compliance to the legislations, such as, competitive policies proves beneficial for Rio Tinto in terms of indulging into fair trade and transaction with the contemporary brands. Means Adopted by Rio Tinto The following provides a deeper understanding regarding the ways and means adopted by Rio Tinto for expanding their scope, arena and market size. Theoretical framework enlivens this process. Theoretical framework provides a clearer understanding about the basic concepts related to the management of business activities. One of these theories is the contingency theory, which compels the managers to put on their thinking caps in terms of taking decisions for the betterment of the companies and organizations (Rosemann Brocke, 2015, p.111). Maintaining pace with the current trends is an important proposition of this theory. This alignment helps the personnel of Rio Tinto to maintain their position within the Australian market. Involvement of the employees, stakeholders, shareholders and agency partners in the decision-making process proves beneficial for Rio Tinto in ensuring the effectiveness of the proposed plans in terms of the identified and specified requirements. Along with contingency theory, systems theory enhances the smooth functioning in case of the resources utilized by Rio Tinto for execution of the business activities. Market research in this case makes the personnel aware of the technologically advanced devices, which would provide the buyers and suppliers with modern energy (Chang, 2016, p.56). Creation and development of effective plans with the stakeholders and shareholders supports the management of Rio Tinto in selecting the appropriate devices for creating productive energy. Evaluation is an additional assistance in terms of assessing the effectiveness and feasibility of the selected device for creating the benchmark level of performance. Hiring experts for detecting the presence of virus in the devices helps the personnel to gift quality energy resources to the buyers. One of the essential components of management is the risk assessment. The managers of Rio Tinto adhere to the risk assessment process to mitigate the intensity of the potential risk factors for the customers, stakeholders, shareholders and agency partners (Hutt Speh, 2012, p.45). As a matter of specification, identification and specification of the risk factors solves half of the process of risk mitigation. As a sequential step, identification of the root cause of the risk factors supports the personnel of Rio Tinto to achieve effective control measures for the risks, which hampers the smooth functioning of the business activities. After the selection of a solution, evaluating the implemented solution helps the managers of Rio Tinto to ensure its effectiveness and applicability in terms of the identified and specified objectives (Aalst, 2013, p.34). Within this, rating the risk can be considered as the approach of the personnel towards the intensity of the encountered risks. Herein, lays the appropriateness of the aspect of risk confrontation. Viewing it from other perspectives, rating the risk can be considered as the confidence of the Rio Tinto personnel towards mitigating the intensity of the risk factors. In case of failure of one solution, application of alternative solutions improves the performance of Rio Tinto in terms of the competitive ambience of the market. Continuous review of the employees approach towards the implemented risk control measure is assistance for the managers to assess their progress as compared to the specified benchmark performance. Maintenance of consistency in the execution of evaluation upgrades the performance of Rio Tinto personnel towards the efficient execution of the business activities (Rglinger, Pppelbu, Becker, 2012, p.330). One of the other benefits of risk assessment is ensuring the wellbeing of the customers, who are the key stakeholders for companies and organizations like Rio Tinto. Adopting proper communication channels, such as social media makes the personnel aware of the customer approaches towards the organizational issues. Regular surfing of the website portals adds value to the aspect of customer relationship management (Hill, Cronk Wickramasekera, 2013,p.23). Production of customer centric services enhances the stability in the relationship the organization and the customers. Putting the newly launched products and services on social media, acts as a promotional activity for the organization. Along with this, it also helps the personnel to increase the trafficking of the audience towards the brand image. Levying authentic information to the customers on social media enhances the brand awareness of Rio Tinto (Aalst, 2013, p.123). Training is one of the other shades of management. As a matter of specification, training enhances the preconceived skills, expertise and knowledge of the employees. Capability of the employees of Rio Tinto, to make practical application of the learnt skills in the workplace operations, adds value to the concept of training. Training also finds its applicability in terms of approaching the risk management (Chang, 2016, p.234). Providing training to the employees on effective risk management techniques proves beneficial for Rio Tinto to overcome the crisis period in an effective manner. This confidence is assistance for the organization in terms of restoring customer loyalty. Along with this, training also proves beneficial for the managers of Rio Tinto to manage the human resources in an effective manner. The current scenario of the companies and organizations generalizes training, which possesses flexibility for restoring adding firmness within the market position of companies and organizations (Weiss, 2014, p.345). Viewing the other benefits of training, it acts as a medium between management and business. Training upgrades the knowledge of the employees on management. Providing adequate motivation and encouragement to the employees generates an urge among them to expose better performance, which takes organizations like Rio Tinto to the peak of success. Conclusion In view of the highlighted facts, it can be concluded that management of operations enhances the business of the companies and organizations (Easterby, Thorpe Jackson, 2015, p.456). Provision of training to the employees eases out the tasks of the managers as it makes the employees self-dependent of the activities performed. Self-management by the employees leads to a collaborative management, which nullifies the need of the managers. Countering this, managers act as a protection for organizations by Rio Tinto in terms of mitigating issues such as risks. This mitigation attains a different shade, which ensures the wellbeing of the customers, the ultimate motto of the business organizations (Weske, 2012, p.350). References Chang, J. F. (2016).Business process management systems: strategy and implementation. CRC Press. Easterby-Smith, M., Thorpe, R., Jackson, P. R. (2015).Management and business research. Sage. Fadun, O. S. (2013). Risk management and risk management failure: Lessons for business enterprises.International Journal of Academic Research in Business and Social Sciences,3(2), 225. Gilmour, P., Borg, G., Duffy, P. A., Johnston, N. D., Limbek, B. E., Shaw, M. R. (2013). Customer service: differentiating by market segment.International Journal of Physical Distribution Logistics Management. Hill, C. W., Cronk, T., Wickramasekera, R. (2013).Global business today. McGraw-Hill Education (Australia). Hutt, M. D., Speh, T. W. (2012).Business marketing management: B2B. Cengage Learning. Jeston, J., Nelis, J. (2014).Business process management. Routledge. Rglinger, M., Pppelbu, J., Becker, J. (2012). Maturity models in business process management.Business Process Management Journal,18(2), 328-346. Rosemann, M., vom Brocke, J. (2015). The six core elements of business process management. InHandbook on business process management 1(pp. 105-122). Springer Berlin Heidelberg. Van Der Aalst, W. M. (2013). Business process management: a comprehensive survey.ISRN Software Engineering,2013. Weiss, J. W. (2014).Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers. Weske, M. (2012). Business process management architectures. InBusiness Process Management(pp. 333-371). Springer Berlin Heidelberg.

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